Why were side cameras turned off... causing damage to my car!

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lance.bailey

Top-Contributor
Joined
Apr 1, 2019
Messages
419
Location
cloverdale, BC
Tesla Owner
Model 3
Country
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#2
Can we have some details? what firmware release? when/why did they turn off and how did them being off cause damage?

oh - and welcome to the site.
 

PaulT

Active Member
Joined
Aug 22, 2018
Messages
62
Location
Denver, CO
Tesla Owner
Model 3
Country
Country
#6
In my recorded videos on my USB drive, both sides have video files sometimes that are unreadable.

I would say more often than not the files are the standard size, but sometimes I have noticed 0kb sized files that are unreadable. That was on v 2019.20.4 I believe. I haven't looked yet on v 24.4
 

Frully

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Joined
Aug 30, 2018
Messages
841
Location
Calgary, AB. Canada
Tesla Owner
Model 3
Country
Country
#7
0kb files have been a problem since basically forever. It's theorized to be a usb bandwidth issue but happens on all speeds of drives.
 

shareef777

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TOO Supporting Member
Joined
Mar 9, 2019
Messages
475
Location
Chicago
Tesla Owner
Model 3
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#10
So I've had a bunch of dash cam footage I haven't looked at in a couple weeks and started sorting through them now (no damage to my car, but I do get curious about what happens around it). I even saw the vid of when a lady rear-ended me (miraculously no damage to my car). I noticed after I went to 2019.4.4 that the side-camera vids are practically all blank. Maybe that's what the OP was referring to. Likely a bug that hopefully is fixed with the current 2019.24.4 I'm on. Will pull some files and take a look.