What is this?!?!

Joined
Jun 22, 2018
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Michigan
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#1
a1d690e4-e51b-4f33-b2ea-974931ebe289-jpeg.11313
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Any idea what this small tin foil like piece could be? Just noticed it for the first time. Won’t rip off, it’s a tough material whatever it is. Have an email out to the service department that fixed my AC to see what they say.

Also unfortunately noticed damage under my car that I can safely say was not caused by myself. Looks like the car was bottomed out at some point in time. Only sitting at 1,600 miles now most of which have been highway.
 

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#3
Interesting to say the least. I'd be more concerned with the damage you found underneath. Hope they will address and fix both for you.
I’m just not sure how I prove it at this point. I gave the car a good look over when I got it back but didn’t think to look underneath. I don’t want to be “that guy” that complains about everything. But I’m starting to see why people micromanage everything. I probably should’ve checked the AC when I picked up my car at delivery but it was 60 degrees that day and I didn’t think about. I was just ready to begin the 3 hour drive home. So I was delivered a car with AC that didn’t work.
 

Mesprit87

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#4
The tape looks like what we call speed tape in aerospace. A sticky aluminum tape that will stay there at Mach 0.90o_O

It seems you are another victim of a botched pre delivery inspection by Tesla.

I'm getting a little more cranky every time I see stuff like this. We shouldn't have to inspect a car of that price THEY are the specialists and they should make sure the car is in condition for delivery.
 
Joined
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#5
The tape looks like what we call speed tape in aerospace. A sticky aluminum tape that will stay there at Mach 0.90o_O

It seems you are another victim of a botched pre delivery inspection by Tesla.

I'm getting a little more cranky every time I see stuff like this. We shouldn't have to inspect a car of that price THEY are the specialists and they should make sure the car is in condition for delivery.
I completely agree.

I sent the service center an email on Monday with photos showing what it is and asking what to do about it, no response.

I called service center saying I sent them photos asking what to do, if they want to look at it, no response after they said they would call back.

I sent a request for service online(did not escalate to executive) explaining what is protruding from my car, no response.

I love this car, but my patience is wearing thin.....
 

KarenRei

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#6
How far away is the nearest service centre? You could always do the "show-up-and-refuse-to-leave-until-they-schedule-you-an-appointment" way to make sure you're heard ;)

I really doubt the tab is anything meaningful. The fix will surely be nothing more than "open up the panel just enough to tuck it inside where it's supposed to be".

I have sympathy for damage during delivery (which your scrape appears to be), as that can be hard to avoid, doesn't show up in factory inspections, etc. What I don't have sympathy for is when calls go unreturned. Yes, they've got some serious growing pains... it's almost unheard of for an automaker to grow this fast... but... if there's any aspect you need to keep under control, Tesla, it's returned calls! :Þ

There's one thing you can be sure of, though: they will fix it. Eventually. If you're lucky, surprisingly soon. If you're unlucky, it may take some time.
 
Joined
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#7
How far away is the nearest service centre? You could always do the "show-up-and-refuse-to-leave-until-they-schedule-you-an-appointment" way to make sure you're heard ;)

I really doubt the tab is anything meaningful. The fix will surely be nothing more than "open up the panel just enough to tuck it inside where it's supposed to be".

I have sympathy for damage during delivery (which your scrape appears to be), as that can be hard to avoid, doesn't show up in factory inspections, etc. What I don't have sympathy for is when calls go unreturned. Yes, they've got some serious growing pains... it's almost unheard of for an automaker to grow this fast... but... if there's any aspect you need to keep under control, Tesla, it's returned calls! :Þ

There's one thing you can be sure of, though: they will fix it. Eventually. If you're lucky, surprisingly soon. If you're unlucky, it may take some time.
Unfortunately the nearest service center is 5 hours away. I’m in Michigan so the process is they pick up your vehicle on a truck, ship it to Detroit, then ship it to Cleveland. I have a feeling this is what caused the damage under the car. I was delivered the car with AC that didn’t work so I had an immediate appointment with service (3 week wait).

And having customers of my own I agree, returning calls/messages is important. I really do believe it’s the customers who are rude and disrespectful that get taken care of first because they are conditioned to get the quickest response that way. I just don’t like being like that ya know.

It’s like when you call Comcast and ask why your bill went up $50/month and are nice about it you hang up with a $50 monthly increase. If you are a complete jerk on the phone you end up back at your previous rate and maybe even more channels! Crazy....
 

PNWmisty

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#8
It’s like when you call Comcast and ask why your bill went up $50/month and are nice about it you hang up with a $50 monthly increase. If you are a complete jerk on the phone you end up back at your previous rate and maybe even more channels! Crazy....
One thing I like about dealing with Tesla is they are about as far away as the typical American cable company who is trying to nickel and dime you to death, trick you and fool you to increase your bill. It's amazing how they will go out of their way to make a customer happy, often even when the problem was due to a customer's mistake (or even the mistake of a detailer the customer hired).
 
Joined
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#9
I had a very similar piece of...SOMETHING on my car. It was much smaller than this, but it looked exactly like it. It was sticking out of the body panel join in front of the driver's side front wheel. I asked a mobile service tech what it was. He said he'd never seen anything like it before. It wasn't supposed to be there. Probably a leftover from some process that never got removed. He removed it for me.

So if you don't feel like going all the way to the service center, odds are you can just remove it yourself and be fine.
 
Joined
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#10
I had a very similar piece of...SOMETHING on my car. It was much smaller than this, but it looked exactly like it. It was sticking out of the body panel join in front of the driver's side front wheel. I asked a mobile service tech what it was. He said he'd never seen anything like it before. It wasn't supposed to be there. Probably a leftover from some process that never got removed. He removed it for me.

So if you don't feel like going all the way to the service center, odds are you can just remove it yourself and be fine.
Thanks for the reply, sounds like it could be the same thing. I’ve got them coming out already to replace a headlight at the same time. I’ll just let them take a look at it.