Tesla Refunds Some Canadian Reservation Holders For Overcharge

Paul Spiers

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Apr 11, 2016
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Newmarket, Ontario
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I received an email this morning from the Tesla team informing me that they discovered that I was overcharged on my AMEX. They said that AMEX did not use the correct exchange rate and over charged on transaction fees. Any other Canucks get the same email?
 

Nubzie

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I was charged $1000 CAD with my Capital One MC.
image.jpeg
 

Paul Spiers

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Newmarket, Ontario
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I'm not sure I understand the pricing of the deposit. They had advertised that the deposit was $1000 USD, with an exchange rate of $1.32 CDN at the time of the transaction that amounted to $1332.00 CDN. They reimbursed my Amex for approximately the same amount, so that now I paid $1000 CDN, which would be equivalent to around $700.00 USD.
So what gives, does anybody have any insight too this refund?
 

Mad Hungarian

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I'm not sure I understand the pricing of the deposit. They had advertised that the deposit was $1000 USD, with an exchange rate of $1.32 CDN at the time of the transaction that amounted to $1332.00 CDN. They reimbursed my Amex for approximately the same amount, so that now I paid $1000 CDN, which would be equivalent to around $700.00 USD.
So what gives, does anybody have any insight too this refund?
Actually Tesla had announced prior to the reservations opening what the deposit fee structure would look like by country, and we Canadians got a sweet deal at $1000 CDN. Full article from Electrek.co here.
 

B10064

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Jul 8, 2016
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The deposit was $1000 in your local currency and where you are buying your car. Visa and MC deposits were processed as $1000 in Canadian dollars but for some reason American Express processed the deposit as $1000 US dollars.
 

Paul Spiers

Darkshines
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Apr 11, 2016
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Newmarket, Ontario
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Model 3
Actually Tesla had announced prior to the reservations opening what the deposit fee structure would look like by country, and we Canadians got a sweet deal at $1000 CDN. Full article from Electrek.co here.
Ah, I missed that announcement, I was out of town when I made my deposit so I didn't look at that blog post.

Thanks for the information.