Tesla Account: Access Denied!

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PNWmisty

Legendary Member
Joined
Aug 19, 2017
Messages
2,539
Location
Anacortes, WA
Country
Country
#1
I can sign into my Tesla account and see my car, VIN # and referral code but when I click on "Manage" below my VIN #, it says "Access Denied". This has always worked before and I don't think I've changed anything.

Any idea what might be going on?
 

Burnchar

Active member
Joined
Oct 10, 2018
Messages
47
Location
Southeast Idaho
Tesla Owner
Model 3
Country
Country
#2
Once you click on "Manage" successfully (which is the problem), the site shows:
For immediate assistance, please contact (888) 51-TESLA or (888) 518-3752.

Aside from the usual (clear browser cache, try a different browser, etc.) I suggest calling that number.
 

PNWmisty

Legendary Member
Joined
Aug 19, 2017
Messages
2,539
Location
Anacortes, WA
Country
Country
#3
Once you click on "Manage" successfully (which is the problem), the site shows:
For immediate assistance, please contact (888) 51-TESLA or (888) 518-3752.

Aside from the usual (clear browser cache, try a different browser, etc.) I suggest calling that number.
This morning the same "manage" link worked normally with no changes on my end. But my car still says "pay per use Supercharging" and I purchased it with free SC'ing for life.
 

garsh

Dis Member
Moderator
TOO Supporting Member
Joined
Apr 4, 2016
Messages
12,425
Location
Pittsburgh PA
Tesla Owner
Model 3
Country
Country
#4
But my car still says "pay per use Supercharging" and I purchased it with free SC'ing for life.
Same here. I haven't been charged for my one supercharging session, so I'm not going to worry about it.