Sunscreen Stains on Model 3 Seats!

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#23
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Everything came off of mine. Mostly with just a dry microfiber cloth and the rest with it slightly dampened.
I used a damp microfiber with a bit of Ivory dish soap then followed up with another damp microfiber. All lotion gone and no change in material color. Followed OM from p. 123 (attached).
 

DannyB

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#24
Unbeknownst to me, a friend wore Neutrogena Ultra Sheer Dry-touch sunscreen, an 85+ helloplex broad spectrum uva-uvb while a passenger in my Model 3 last Thursday. He wore a tee and shorts and so the lotion was transferred to all surfaces of the black seats and arm rests, leaving white stains on the passenger and back seats.

I cleaned them as soon as I saw them with Chemical Brothers Interior Cleaner which helped get most of it off. But there are stains in several places that look more like the color has come out of the Vegan seat material. Vigorous rubbing with a glass-cleaning e-cloth with water hasn’t altered the stains much.

Any similar experiences out there and possibly a solution?

I’d be most grateful for any tips.

PS: Be careful of your passengers wearing sun screen in your Model 3!


Tim
I use Meguire's Leather cleaner and conditioner. Works everytime.
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Tmo6

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#25
Thanks all! From what I gather, for sunscreen stains, one should try 1) ivory dish soap and water, 2) 70% isopropyl alcohol, 3) Fantastik spray, 4) Windex. I've tried all except the 70%. Any other suggestions?
 
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#26
Thanks all! From what I gather, for sunscreen stains, one should try 1) ivory dish soap and water, 2) 70% isopropyl alcohol, 3) Fantastik spray, 4) Windex. I've tried all except the 70%. Any other suggestions?
To be clear, I don't believe Windex is manufacturer-recommended. Neither, technically, is the gentle dish soap, though I doubt it would do any harm.

I did have success with the 70% alchohol, though it took a decent amount of elbow grease. I now keep a spray bottle of it in my garage.
 

ER1C8

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#27
Is it just me or is anyone else terrified to clean their Model 3. I keep reading stories of people messing up dashboards, staining seats. I don't want to hurt my baby. I have just been super careful in the car and have so far only vacuumed the inside (floors, seats and dash. I know I'm going to need to clean it with something eventually. I wish there was a specific list of products to use for each surface of the car.
 
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#28
Ha, I just had a similar experience after we did a family trip to the beach with everybody loaded up with Neutrogena 100!. Took three products before I could get rid of the stains. First tried Maguiars interior detailer, didn’t make a dent. Then tried Seventh Generation All-purpose cleaner, no dice. Finally busted out the Windex, that did the trick after a couple of coats. Good thing these seats can take alcohol-based products!
I used to use Windex on my living room chairs that feel exactly like the material in my Model 3. After a few years the chairs started peeling...A LOT. Little bits went everywhere. It looked like they had exploded. I finally threw them away because the manufacturer discontinued the chairs and it was going to be very difficult to replace to covers. I’m very worried about this happening in my model 3.

I’m not certain it was the Windex. I wish I would have known about only using alcohol to clean them. I haven’t cleaned my Model 3 seats with anything other than water yet but my interior is black. I’m currently looking for a way to cool down the seats. They are hot and make you sweat because they don’t breath.
 

DHS

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#29
...sounds like my kind of problem with the exception that my car was delivered with white stains all over the car, backseat, back side of front sears, head rest,front seats glove box and whatever was touched by who ever delivered the car. It basically looks like a murder car! It took me from October until now to Tesla service on it and fix the problem. I basically started the process with 3 different service specialists who all transferred somewhere else during the process. I really started sounding like a broken record, broken record, broken record...

Now it’s finally moving forward but in th meatime they let me guinea pig a couple things and try on the back seat that the materials team suggested. One of their genius suggestion was Clorox wipes, they said they had good feedback with it. I am a biochemist and told them that the active ingredients of Clorox wipes are:

isopropyl alcohol
citric acid
alkyl dimethyl benzyl ammonium chloride

None of which sound great for that material and I told them that i would try it at their own risk and it failed, miserably. Initially it looked like the white stains come off, but after drying it left behind dark stains instead of white. I reported back and they told me to really rub hard and I replied sure, again, at your risk - that’s when the color came off,, it almost looked burned and it was finally irreparably ruined.

After that Tesla simply acknowledged and scheduled an appointment with a certified body shop, they looked at it, read the emails and threw their hands in the air, just mentioning the word Clorox and they went completely gaga. They reported back to Tesla and the backseat has to be replaced. They told me they would be able to clean most other parts with their natural organic leather cleaners and will report back with everything that won’t come off. Th owner mentioned that they had lots, looooots of cars with that particular problem - as soon as you start rubbing it in, it’s basically ruined.

In the end I hope they get all the replacement part and will be able to clean the rest. Regarding Tesla Service, it almost appeared as if they needed me to go through the process or a check list. Basically, try 3 times, then we try 1 more time, then it’s ruined, then it can be fed into ‘let’s fix and replace’ process. From now on the professionals can handle it...
 

Tmo6

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#30
It's sunblock season again, and FINALLY I've found a way to safely get sunblock off the model 3 seats by using Huggies Simply Clean Baby Wipes, and a little bit of patient wiping! The sooner you wipe it off, the better it works. Keep some in your center console!
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RSantos

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#34
keep sunscreen covered skin off the seats and arm rests, seems the obvious answer, or use sunscreen that doesnt include zinc
[mod edit: snippiness removed]

Anyone tried a vegan leather protectant or some preventative coating they'd recommend?
 
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Needsdecaf

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#35
Local Houston member mentioned they used Zymol vinyl cleaner and it worked really well on a variety of stains. I plan on picking some up.
 

Needsdecaf

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#38
I have heard of Colourlock products before, but just watched a video with them on Obsessed Garage. I've been using various high end leather cleaners and products for a while and I'm convinced these guys know what they are about. I still have a supply of Leather Masters but intend on ordering this kit for the Tesla:

https://www.colourlock.com/all-diy-products/kits/vinyl-set.html

Here is the video on Obsessed Garage (an amazing resource for cleaning / detailing products and knowledge).


Bottom line...never use anything to clean the interior that's not meant for it. No lysol wipes, no windex, no baby wipes, etc. Those chemicals can dry out the surfaces and lead to cracking.