Steering wheel loses full range of adjustments periodically

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Joined
Sep 6, 2018
Messages
21
Location
SF Bay Area
Tesla Owner
Model 3
Country
Country
#1
My steering wheel periodically loses the full range of adjustments, possibly after firmware updates. It won't adjust all the way up/down or in/out. Performing a steering wheel calibration by the service center fixes the issue temporarily but comes back after a while. The SC have no idea what the root cause is and just tell me to bring it back in if it happens again.. The past 2 times I noticed the issue soon after firmware were updated, so suspecting it has something to do with firmware updates. Any ideas what could be causing it?
 
Last edited:
Joined
Sep 8, 2018
Messages
17
Location
S Cal
Tesla Owner
Model 3
Country
Country
#2
My steering wheel periodically loses the full range of adjustments, possibly after firmware updates. It won't adjust all the way up/down or in/out. Performing a steering wheel calibration by the service center fixes the issue temporarily but comes back after a while. The SC have no idea what the root cause is and just tell me to bring it back in if it happens again.. The past 2 times I noticed the issue soon after firmware were updated, so suspecting it has something to do with firmware updates. Any ideas what could be causing it?
Did you find the cause?
 
Joined
Sep 6, 2018
Messages
21
Location
SF Bay Area
Tesla Owner
Model 3
Country
Country
#3
Nope.. SC said engineers are looking into it. They didn’t keep my car there though so not sure how they are diagnosing.
 
Joined
Sep 8, 2018
Messages
17
Location
S Cal
Tesla Owner
Model 3
Country
Country
#4
Like yours, the service center calibrated the steering wheel. It's been 4 days. Let's see if the issue comes back. I'll keep you posted. Let me know if they found an underlying cause.