Silly question - How in the morning you release the charging cable?

r-e-l

Active Member
Joined
Dec 18, 2018
Messages
47
Location
WA
Tesla Owner
Model 3
Country
Country
#1
I feel this is a silly question as I have the car for few months now and I still haven't figured out the best and simple way to release the charge cable.
My setting is simple … I use my phone (Samsung S9+ in case it matters) as my key.
I walk to the car in the morning. my path to the car suggest I go through the back of the car (from right to the driver side). As I walk in , I see the cable and I want to release it …. nope. pressing the button on the cable does nothing.
I find myself trying to gently press the handle of the door and since I don't want to open the back door, I do it with the driver side just a bit, the car wakes up and I lean back to the back and release the cable (the car is parked next to the wall so this maneuver is bit tight …)

Is this issue with Bluetooth in my phone or car? Am I supposed to press in a different place ?

Just feels like a strange dance which doesn't feel like one I would think Tesla will design.
 

Reflex

Active Member
Joined
Jan 14, 2019
Messages
41
Location
San Diego
Tesla Owner
Model 3
Country
Country
#2
I walk up to my car, open the back door to set down my work bag (key step!), then I push the little button on the charging cable, pull it out, and then I get in the car and silently pull away ...

Same "dance" -- not sure why, but I don't mind it.
 

Kizzy

Top-Contributor
Joined
Jul 25, 2016
Messages
904
Location
West Sonoma County, California
Tesla Owner
Model 3
Country
Country
#4
I also nudge the rear door handle. Sometimes, if I’m trying to precondition my car, I will have already unlocked it (and left it unlocked) to get it to wake up and I only need to release the EVSE connector.
 

SoFlaModel3

@Teslatunity
Moderator
TOO Supporting Member
Joined
Apr 15, 2017
Messages
9,788
Location
Florida
Tesla Owner
Model 3
Country
Country
#5
Make that 3 who nudge the left rear door (unless I’m opening the trunk anyway to put my stuff in and then the chargeport is unlocked)
 

HCD3

Well-Known Member
Joined
Mar 3, 2019
Messages
266
Location
02571
Tesla Owner
Model 3
Country
Country
#6
Make that 3 who nudge the left rear door (unless I’m opening the trunk anyway to put my stuff in and then the chargeport is unlocked)
Me as well sometimes on the nudge. I’m wondering if the reason my charging cable sometimes take a few seconds to unlock is because my car is in the process of waking.
 

MelindaV

☰ > 3
Moderator
Joined
Apr 2, 2016
Messages
9,561
Location
Vancouver, WA
Tesla Owner
Model 3
Country
Country
#7
I feel this is a silly question as I have the car for few months now and I still haven't figured out the best and simple way to release the charge cable.
My setting is simple … I use my phone (Samsung S9+ in case it matters) as my key.
I walk to the car in the morning. my path to the car suggest I go through the back of the car (from right to the driver side). As I walk in , I see the cable and I want to release it …. nope. pressing the button on the cable does nothing.
I find myself trying to gently press the handle of the door and since I don't want to open the back door, I do it with the driver side just a bit, the car wakes up and I lean back to the back and release the cable (the car is parked next to the wall so this maneuver is bit tight …)

Is this issue with Bluetooth in my phone or car? Am I supposed to press in a different place ?

Just feels like a strange dance which doesn't feel like one I would think Tesla will design.
here's what I do (for reference, iPhoneX)...

I typically leave home around 8am.
My charging is set to start at 630am (sometimes move it earlier the night before based on prior day's use)
Charge is done by 745-8am
Using Teslafi, the heat automatically comes on at 7:45 and turns off at 8:15 (incase I am running late and forget about it) All to say, the car is awake when I go out to the garage.
At 8a, with my phone in my coat pocket, I go to the garage.
Pressing the charge wand button releases it (because the car is awake and phone is present).

For the weekends or other days it is plugged in but asleep when I go out, the only extra step I do is before pressing the charge wand button, I press the rear passenger door handle enough to wake the car, but not enough to pop the door actuator. Then press the wand button.

Either way, works every time.

I have more issues when using a public J1772 and getting the timing right to have the charge port release the adaptor.
 
Joined
Aug 1, 2017
Messages
19
Location
Sanem
Tesla Owner
Model 3
Country
Country
#8
I have more issues when using a public J1772 and getting the timing right to have the charge port release the adaptor.
I don't know for the J1772 but on the Superchargers here in Europe, you need to keep the button pushed to be able to pull out the adaptor, cause else you only have a fraction of a second to time it right.
 

Needsdecaf

Top-Contributor
Joined
Dec 27, 2018
Messages
775
Location
The Woodlands, TX
Tesla Owner
Model 3
Country
Country
#9
Make that 3 who nudge the left rear door (unless I’m opening the trunk anyway to put my stuff in and then the chargeport is unlocked)
Four and counting, same thing. Just depends on what i do first. Put bag in trunk, put coffee in car or unlock cable.

I have now mastered the press to engage the car without dropping the window...took a half dozen tries.
 

SoCalWine

Active Member
TOO Supporting Member
Joined
Oct 1, 2018
Messages
61
Location
Newbury Park, CA
Tesla Owner
Model 3
Country
Country
#10
Ultimately, the button on the charge cable will work if you have unlocked the car or your phone is close enough for the car to recognize.

I walk up to my car regularly with my Android phone in my back pocket and have to perform the Tesla Piroette (TM) in order for the car to recognize the phone when trying to open the driver's side door.
 
Joined
Apr 17, 2018
Messages
5
Location
Round Rock, TX
Tesla Owner
Model 3
Country
Country
#11
I have to "fake open" the door to unlock the car so I can release the cable every morning, and I find it pretty annoying. It seems like they should be able to update the software so pressing the button on the charger checks for the presence of the phone just like pressing on a door handle does.
 

Gunn

Active Member
Joined
Jul 28, 2016
Messages
126
Location
Los Angeles
Tesla Owner
Model 3
Country
Country
#12
OK, I guess I am the weird one here... I open the trunk first.

Like most of you, my phone is set to the key and I always carry a bag (either MMA training or home made lunch) and don't put it in plain sight so in the trunk it goes.
 

jsmay311

Well-Known Member
Joined
Oct 2, 2017
Messages
377
Location
Chicago Suburbs
Country
Country
#14
Here are all the options I'm aware of, *subjectively* ranked from least-bad to worst (with options that violate the laws of physics counting as "worst" by default):
  • "Nudge" any door handle.
  • Open any door.
  • Open the trunk.
  • Open your phone app long enough before approaching the car for it to connect and wake up the car before you get to it.
  • Schedule your charging so that it's always still charging when you approach the car.
  • Use a J1772 charger with the J1772-Tesla adapter.
  • Refrigerate your garage to <41F year-round.
  • Travel back in time to before Tesla changed the firmware to remove "Walk-Up Unlock" when you could actually remove the charge cable easily, intuitively, and conveniently by just walking up and pressing the button on the connector.
 
Last edited:
Joined
Dec 11, 2018
Messages
150
Location
Houston, TX
Tesla Owner
Model 3
Country
Country
#15
I set the car to charge starting at 9:00 pm (free power for me). It’s always done in the morning.

After I’m all showered, dressed and ready for work. I sit down for a moment with my iPhone. I start the car wake-up process. Then I switch apps and order breakfast at Starbucks. Then I go back to the Tesla app, turn on Climate and Unlock. By the time I get my coat, grab my briefcase and open the garage door, everything has had time to wake up and heat up (including me).

When I get the the car, i unlock the charge cable with the button press on the handle.
 

littlD

Top-Contributor
TOO Supporting Member
Joined
Apr 17, 2016
Messages
604
Location
Saint Peters, MO
Tesla Owner
Model 3
Country
Country
#16
TeslaFi user here. Send wakeup and HVAC commands early morning.

Middie's awake and ready, press that button on the wand. Done
 

SoFlaModel3

@Teslatunity
Moderator
TOO Supporting Member
Joined
Apr 15, 2017
Messages
9,788
Location
Florida
Tesla Owner
Model 3
Country
Country
#17
Here are all the options I'm aware of, *subjectively* ranked from least-bad to worst (with options that violate the laws of physics counting as "worst" by default):
  • "Nudge" any door handle.
  • Open any door.
  • Open the trunk.
  • Open your phone app long enough before approaching the car for it to connect and wake up the car before you get to it.
  • Schedule your charging so that it's always still charging when you approach the car.
  • Use a J1772 charger with the J1772-Tesla adapter.
  • Refrigerate your garage to <41F year-round.
  • Travel back in time to before Tesla changed the firmware to remove "Walk-Up Unlock" when you could actually remove the charge cable easily, intuitively, and conveniently by just walking up and pressing the button on the connector.
That final bullet -- I've had my car since February 2018 and it never worked that way for me.
 

jsmay311

Well-Known Member
Joined
Oct 2, 2017
Messages
377
Location
Chicago Suburbs
Country
Country
#18
That final bullet -- I've had my car since February 2018 and it never worked that way for me.
How so? Walk-up unlock would wake the car up as you approach, right? And then wouldn’t the awake car recognize the button press on the charge connector?

At least that’s the explanation I got from Tesla customer support about why you can no longer reliably remove the charge connector. They said it was due to walk-up unlock being removed. (Not that they’ve never been wrong before, but I’ve seen lots of other early owners claiming the same.)
 

SoFlaModel3

@Teslatunity
Moderator
TOO Supporting Member
Joined
Apr 15, 2017
Messages
9,788
Location
Florida
Tesla Owner
Model 3
Country
Country
#19
How so? Walk-up unlock would wake the car up as you approach, right? And then wouldn’t the awake car recognize the button press on the charge connector?

At least that’s the explanation I got from Tesla customer support about why you can no longer reliably remove the charge connector. They said it was due to walk-up unlock being removed. (Not that they’ve never been wrong before, but I’ve seen lots of other early owners claiming the same.)
Going off of memory here ... I do remember the car doing the dance of locked/unlocked when you got in range. Maybe in the very early days it did work.
 

MJJ

Well-Known Member
Joined
Aug 7, 2016
Messages
215
Location
Fresno
#20
Jeez guys! So long-winded.

He’s learning what we all had to: that you can’t just push the button on the charge cable to unlock it, if the car’s asleep.

I guess none of us have figured out: why the heck not?