Service Centers in NJ Thread

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Jason F

Active member
Joined
Jul 5, 2018
Messages
143
Location
New Jersey
Tesla Owner
Model 3
Country
Country
#1
Not sure where to put this thread. The SC I have been using in NJ is ridiculously backed up, so I was wondering what the experience has been recently for others in NJ at the various locations. I am think of retrieving my car and making a new appointment some place else.

My experience at the Springfield, NJ location is that they are friendly but completely backed up. My car has been there for 11 days now (since Oct 8) and has not even been looked at yet, still waiting in queue. Of course they are also out of Tesla loaners. I suspect or hope they have stopped taking appointments until they clear the backlog.

I surveyed the all the NJ service centers and here are the earliest available appointments (as of Oct 19):
Springfield, NJ - Dec 19 (+61 days)
Paramus, NJ - Oct 25 (+6 days)
Cherry Hill, NJ - Oct 23 (+4 days)
 

Scubastevo80

Well-known member
Joined
Jul 2, 2018
Messages
228
Location
New Jersey
Tesla Owner
Model 3
Country
Country
#2
Call them and see if you can get an earlier appointment. I spoke with them last week and they got me an appointment for tomorrow afternoon. Beginning on Monday of this week, they started asking me if I can bring my car in earlier. Granted, I only need my steering wheel checked (it is tilted slightly right when tracking straight) but I imagine those needed parts/etc may have a longer wait.