Right side mirror glass stolen

DocScott

Well-Known Member
TOO Supporting Member
Joined
Mar 6, 2019
Messages
270
Location
Westchester, NY
Tesla Owner
Model 3
Country
Country
#1
My Model 3 suffered a really weird episode of vandalism today. I had it parked on the street, no Sentry Mode (I never use it, but this may change that!). When I returned to the car, the right (passenger) side mirror glass had been stolen. It was neatly disconnected from the electric connectors.

I'm at a loss to explain why someone would do that. I doubt it's that valuable as a resale part. If the intent was vandalism, it would have been easier and more damaging just to, e.g., key the car. My best guess is that someone did it simply because they knew they could...almost like a mean prank.

In any case, I've scheduled my first service appointment to get the mirror replaced. I'm hoping they'll just charge me for the mirror glass (which is listed as a separate part in the part catalog), and not replace the whole mirror assembly, which is completely undamaged as far as I can tell. If I could find just the mirror glass for sale, I'd guess I could do the repair (really, more of an "installation") pretty easily myself.

This is my first experience with Tesla service, so I'm a little fuzzy on how this is going to work. I'll report back on my experience...
 

Perscitus

Well-Known Member
TOO Supporting Member
Joined
Feb 22, 2017
Messages
352
Location
New York City
Tesla Owner
Model 3
Country
Country
#2
Sorry to hear.

To play devil's advocate, perhaps it was a 'fellow' Model 3 owner or renter who needed the replacement part and felt entitled enough to source from your car vs waiting for an SC order to drop ship?

Having a damaged mirror assembly to play with would make quick work in figuring out exactly how to remove an undamaged insert for the transplant.

Wonderful world we live in!
 
Last edited:

DocScott

Well-Known Member
TOO Supporting Member
Joined
Mar 6, 2019
Messages
270
Location
Westchester, NY
Tesla Owner
Model 3
Country
Country
#3
There are some horror stories out there of it taking a long time for replacement parts to get shipped to the SC.

In New York State, it's legal to drive without a passenger-side mirror. What do people think the odds are that either:

a) They'll replace the missing mirror pretty quickly (less than a week)

or

b) They'll let us take the car back while they wait for the replacement part to arrive at the SC

or

c) They'll give us a loaner car (this one seems least likely since it's not a warranty issue, but Tesla can be quirky)

We're a 1-car family, so if one of those three things isn't true I guess we'll have an expensive rental. And we have our first long road-trip planned in less than a month, so we really need some solution by then.

Maybe I'll call the SC tomorrow to scope things out (our appointment is for Friday).
 

MelindaV

☰ > 3
Moderator
Joined
Apr 2, 2016
Messages
9,561
Location
Vancouver, WA
Tesla Owner
Model 3
Country
Country
#4
I doubt they will want to keep the car while they wait for a part to ship, assuming it isn’t readily available. If they have the car for the day to replace the part, they would provide a loaner. If the part needs to be ordered, they will have you come back in to have it installed when it comes in.
 

GDN

Moderator
Moderator
TOO Supporting Member
Joined
Oct 30, 2017
Messages
3,515
Location
Far North Dallas, TX
Tesla Owner
Model 3
Country
Country
#5
I doubt they will want to keep the car while they wait for a part to ship, assuming it isn’t readily available. If they have the car for the day to replace the part, they would provide a loaner. If the part needs to be ordered, they will have you come back in to have it installed when it comes in.
Or just send a Ranger out if it is an easy field install.
 

lance.bailey

Top-Contributor
Joined
Apr 1, 2019
Messages
419
Location
cloverdale, BC
Tesla Owner
Model 3
Country
Country
#6
That is the weirdest "vandalism" I have ever heard tell... Sentry mode may be your new best friend.

If it was an M3 owner looking for a replacement glass, then they would likely also be smart enough to wander past to see if sentry mode activated. Thieves will likely clue into this as well. I wonder if not using sentry mode is going to become a disadvantage to M3 owners who don't use it.
 

racekarl

Active Member
Joined
Jul 31, 2018
Messages
26
Location
MA
Tesla Owner
No
Country
Country
#7
This is an increasingly common type of theft - there have been a couple of news stories written about it lately.

https://carbuzz.com/news/why-are-thieves-stealing-the-side-mirrors-off-luxury-cars

From skimming it seems that as these mirrors get packed with more tech and hence become more expensive, they become a desirable theft target. My guess is your thief thought he was getting something better than he did, AFAIK there are no cameras or other interesting tech in the Model 3 mirror.
 

racekarl

Active Member
Joined
Jul 31, 2018
Messages
26
Location
MA
Tesla Owner
No
Country
Country
#9
They are heated and have auto-tinting
That's more or less table ante these days. They don't have cameras or blind spot indicators or turn signals or puddle/welcome lights that are present in some vehicles' mirrors. (Yes I know the model 3 has puddle lights, but they are in the door).

Given what others have said about the scarcity of parts available through the SC, my guess is an excess of demand has created a market for this easily stolen model 3 part, even if they are inexpensive relative to the more tech-laden mirrors referenced in the article.
 

VoltageDrop

Active Member
Joined
Sep 16, 2018
Messages
168
Location
Illinois
Tesla Owner
Model 3
Country
Country
#13
Worst case scenario......and you would have to make it look as least tacky as possible.....would be to apply mirror tape to cover the mirror hole and serve as a temporary mirror for as long as need be.....at least that way you could use the car as normal until the the piece arrives and is replaced.....just a thought and last ditch attempt for a temporary fix.......
 

DocScott

Well-Known Member
TOO Supporting Member
Joined
Mar 6, 2019
Messages
270
Location
Westchester, NY
Tesla Owner
Model 3
Country
Country
#14
Was it folded in when it was stolen?
Good question. It wasn't folded when I noticed it upon returning to the car. But I do have the mirrors set to auto-fold, so presumably they folded when I parked it. If you pull on them when they're folded do they unfold? Or maybe I didn't notice it until it unfolded as I opened one of the rear doors to put my stuff in the back seat? The mirrors folding and unfolding are not something I usually think about, so I'm not positive about the sequence of events...
 

DocScott

Well-Known Member
TOO Supporting Member
Joined
Mar 6, 2019
Messages
270
Location
Westchester, NY
Tesla Owner
Model 3
Country
Country
#15
Worst case scenario......and you would have to make it look as least tacky as possible.....would be to apply mirror tape to cover the mirror hole and serve as a temporary mirror for as long as need be.....at least that way you could use the car as normal until the the piece arrives and is replaced.....just a thought and last ditch attempt for a temporary fix.......
Thanks. It's legal in New York to drive with no passenger side mirror, and my solution for safety for now is just to drive with the backup camera on, which gives me decent awareness of what's back there, so I think I'm OK until it's replaced.
 

garsh

Dis Member
Moderator
TOO Supporting Member
Joined
Apr 4, 2016
Messages
11,075
Location
Pittsburgh PA
Tesla Owner
Model 3
Country
Country
#16
Worst case scenario......and you would have to make it look as least tacky as possible.....would be to apply mirror tape to cover the mirror hole and serve as a temporary mirror for as long as need be.....at least that way you could use the car as normal until the the piece arrives and is replaced.....just a thought and last ditch attempt for a temporary fix.......
Once it's fixed, I'd consider putting a piece of mirror tape over top of the mirror whenever parking in that location, to thwart additional would-be thieves.
 

DocScott

Well-Known Member
TOO Supporting Member
Joined
Mar 6, 2019
Messages
270
Location
Westchester, NY
Tesla Owner
Model 3
Country
Country
#18
The mirror glass has been back-ordered for nearly two weeks, and we do have a road trip coming up, so I'm ready to seriously consider temporary fixes. I'd like something completely reversible, so that when the part does come in I haven't messed things up in the interim.

Suggestions for the best solution? I'm thinking maybe mirror tape on a piece of cardstock, and then find a reversible way of sticking the card stock to the plastic.