Paying cash...but the portal thinks I'm financing?

Joined
Mar 23, 2018
Messages
10
Location
Long Beach
Tesla Owner
No
Country
Country
#1
So, strange thing happened today. I'm scheduled for delivery on Saturday, and have an unsecured loan from lightstream (so to Tesla I'm paying cash). When I logged onto my account this morning, they had me changed from "cash" to "financing"...that's weird, so I changed it back.

Well, my portal opened up today, and it's expecting me to have financing. Thus, the due on delivery is wrong (finance of 44k and 16k balance afterwards). Anyone run across a bug like this before? I emailed my ISA and he says on his end shows cash, and my delivery specialist emailed today as well with the correct documentation (60k at delivery), and I can't force the portal to take all my money. I guess worst comes to worst, I show up with a cashier's check at pickup?
 

Sumiguchi

Active Member
Joined
Jun 3, 2018
Messages
52
Location
Edmonton
Tesla Owner
Model 3
Country
Country
#2
I had a similar experience where the portal said financing though I’d clearly communicated I’d be coming in with a cashiers cheque. The first paper work they sent me also reflected finance - but my contact at my service center got it fixed post haste.
 

Triangles

Active Member
Joined
Apr 5, 2017
Messages
87
Location
Toledo, Ohio
Country
Country
#3
I think they still have some bugs in the portal. When I got mine it said I was financing thru Tesla which I was not. As long as your ISA and delivery guy knows what's going on it doesn't matter much what the portal says.