Down here in l'ii ole Salisbury, we get to decide where to have our orders delivered: Charlotte or Raleigh. I'm much closer to Charlotte but I-85 construction makes that a miserable trip in both directions. Nonetheless I chose Charlotte (slow learner). My delivery experience was superb. The agent greeted me by name as my wife and I walked in the door, then suggested we leave to grab lunch for 30 minutes or so nearby as he had our car on the charger getting to 90%. While anxious to see our new vehicle we really were not in a hurry and we were hungry so we left and came back.
He then escorted us to the delivery area and gave us an overview of the exterior during which we looked at the items in the delivery checklist on this forum and all was absolutely perfect. My wife got into the driver seat, me in the back, and the agent went over setting up all the driver options for both of us, installed the Apple charging cable, paired her and my iPhones, coded our two entry cards, answered (patiently, courteously, and knowledgeably) several more questions for us, showed us the level of firmware installed (24.8), confirmed that the mobile connector was intact with all adapters, mentioned the tire pressure of 45psi, reiterated the 275-mile state of charge, took pictures of us with the car, had us sign for delivery, attached the plate we were transferring from another vehicle (Nissan LEAF), and congratulated us on our new Model 3.
In one of the other of the 3 delivery bays, another lucky couple was getting the same treatment by another delivery agent for their sparkling P100D. Our agent said they were delivering 11 Model 3's that day plus some S's and an X or two.
Lastly, our delivery agent called two days later to see if all was well, asked if there were any issues, and again wished us well with our Model 3.
By my standards, this was a great delivery process.
He then escorted us to the delivery area and gave us an overview of the exterior during which we looked at the items in the delivery checklist on this forum and all was absolutely perfect. My wife got into the driver seat, me in the back, and the agent went over setting up all the driver options for both of us, installed the Apple charging cable, paired her and my iPhones, coded our two entry cards, answered (patiently, courteously, and knowledgeably) several more questions for us, showed us the level of firmware installed (24.8), confirmed that the mobile connector was intact with all adapters, mentioned the tire pressure of 45psi, reiterated the 275-mile state of charge, took pictures of us with the car, had us sign for delivery, attached the plate we were transferring from another vehicle (Nissan LEAF), and congratulated us on our new Model 3.
In one of the other of the 3 delivery bays, another lucky couple was getting the same treatment by another delivery agent for their sparkling P100D. Our agent said they were delivering 11 Model 3's that day plus some S's and an X or two.
Lastly, our delivery agent called two days later to see if all was well, asked if there were any issues, and again wished us well with our Model 3.
By my standards, this was a great delivery process.