New delivery service: tesla direct

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#1
My delivery date is coming up and I received an email from tesla saying I qualify for
Tesla Direct which means a tesla employee will drive my new car to my home. I think I am about 30 miles from a delivery center.

I'm just not so comfortable with someone else driving my car even before I even see it. And what if I find a big problem with the car and don't want to accept it.

What do you all think? Am I just being overly protective?
 

Quicksilver

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#2
My delivery date is coming up and I received an email from tesla saying I qualify for
Tesla Direct which means a tesla employee will drive my new car to my home. I think I am about 30 miles from a delivery center.

I'm just not so comfortable with someone else driving my car even before I even see it. And what if I find a big problem with the car and don't want to accept it.

What do you all think? Am I just being overly protective?
Hmmm...that is interesting to say the least! I too would be a little hesitant in having the car driven to my home or business. Now if it was delivered in a covered trailer, I would be ok with that. As for your fear of finding problems, big or small, Tesla is known to work with its customers to correct issues. If the problem is big enough, you could technically refuse the car until the problem is fixed and reschedule another delivery date.

Good luck and have fun with your new Model 3!
 

John

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#3
The fear-mongering has gone too far when people on an enthusiast forum are wringing their hands and too afraid to take personalized home delivery.

Answer: nothing will happen at a crowded delivery center that can't happen at your home, except the crowd. And maybe a so-so free coffee and a Kind bar, depending on the location.
 
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#5
I think they will do that more and more for those who are reasonably close to the delivery center, especially in California where the delivery center becomes the bottleneck now. When I configured the car, I don't even get an option to choose Fremont center for the delivery. I am about only 30 miles away from Fremont.
 

JWardell

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#6
Not having to deal with traffic to go to the other side of the city because Tesla is way overdue for opening more delivery centers? I would definitely go for this option!
In fact, if your delivery was on a weekday you wouldn't have to waste a day off of work, if they deliver at your office. I love it!
 

atebit

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#7
I did the deal for my penultimate truck all over the phone with a dealer that was over 90 miles away. When I told the salesperson I didn’t know when o would get there, she offered to have it driven out to me.

The “driver” guy that delivered it was on time, pleasant, had no problem with me driving it around before signing all the paperwork he brought. Was the next-best car buying experience to my Tesla transactions.

I wouldn’t sweat it.
 

John

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#8
Not having to deal with traffic to go to the other side of the city because Tesla is way overdue for opening more delivery centers? I would definitely go for this option!
In fact, if your delivery was on a weekday you wouldn't have to waste a day off of work, if they deliver at your office. I love it!
Imagine standing up in the conference room and announcing, "Uh, sorry. You guys go on discussing the Penske file. I'm just going to step outside and GET MY NEW TESLA MODEL 3!!!"
 

JWardell

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#9
I should relay my coworker's experience, who just had a Model S delivered to him via truck to New Hampshire.

They kept quoting different arrival days...thankfully his wife was home for the week on vacation...because it's up to the trucker and how happens to deliver the 10 cars on his truck.
He really only got a short notice when the trucker called nearby, and then needed to scramble to find a place to deliver, since the truck couldn't get to his street. They met at a local business parking lot to unload, which attracted the attention of the local police, though thankfully there was no trouble.
His brand new S was then covered in the truck driver's sweat and grease (it was a 95-degree day after all) which he had to clean off later.
And of course, the truck driver knew nothing about the car.

While convenient, this is NOT the best car delivery experience.

A proper delivery specialist driving the car out to you is BY FAR a better idea. Glad Tesla is shifting toward that.

And just think, instead of having delivery centers, they could just have unloading lots anywhere they want, where the cars come off the truck and then the delivery specialists drive them the last miles to the customer.
 

Lovesword

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#10
My last car prior to this one had to be “located” by the local Kia dealership. They found one about an hour away and paid a professional driver (see: nice older retired gentleman) to bring it to them, to be delivered to me. So when I got the car it’d already been driven on a highway for some time.

My Model 3 had, IIRC, 26 miles on it when I got her. Sounds like just enough for some testing, and probably the short drive from being offloaded at Chicago Oak Brook and then driven to Westmont.

When my car came back after the work needed at delivery (they picked it up at my house), they then dropped it off at my house. It was awesome. That was, of course, with my car on a trailer as that’s a 3 hour trip...but it really did feel like delivery day #2 for me.

My point in all this? I wouldn’t let it get to you, I think it’s a good thing. I believe you’d have more personal time with the Tesla employee, they’ll be responsible (legally) for the vehicle up until its 100% in your possession and signed for (I’d imagine), and you can scrutinize the car in the comfort of your own domain versus a store surrounded by other people, probably LOTS of other people.

Lastly, another small positive, think of it as them doing you a favor by calibrating your EAP (if purchased) and helping the car get its alignment perfect (which I was told by my ranger the car does on its own as it drives).

EDIT: how does auto correct not catch beinf? Is beinf a word??? It’s not even underlined?! /google search....no, beinf is not a word.

Edit 2: and no @Happygolightly, I don’t think you’re being overprotective, just cautious. Do what you feel will help you remove the stress of what will be looked back on as an EXCITING and AWESOME day!!
 

MelindaV

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#11
My last car prior to this one had to be “located” by the local Kia dealership. They found one about an hour away and paid a professional driver (see: nice older retired gentleman) to bring it to them, to be delivered to me. So when I got the car it’d already been driven on a highway for some time.
similar on the last new car I purchased. The specific color/model/packages was not available locally, so the dealer purchased (swapped?) with another dealership across the state and had it driven up. So had 247 miles on it when I picked it up and no apparent sign it had been driven across the state.
 

Spiffywerks

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#12
Buying a car from a dealer - often times the car has probably been driven by multiple people on test drives before you finally bought it. Some dealers do transfers too and those could be driven by a salesman to where the sale will take place.

In my experience, Tesla has been very good about trying to fix anything that has come up on the car and taking care of any blemish found. If anything were to happen while in transit to you by a delivery specialist, I'm sure they will give you no qualms about taking full responsibility. I think a personalized delivery is nice.. and hey 30 miles on the car.. the autopilot will be configured by the time you get the car! :)