Question Need Help adding the used Model S I bought from a third party to my Tesla account

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Badger10

New Member
Joined
Oct 3, 2019
Messages
1
Location
Petaluma, CA
Tesla Owner
Model S
Country
Country
#1
I bought a used Model S about a month ago from a non-Tesla dealership. I established a Tesla online account. But I have had zero success figuring out how to add the car to my account. I have been to the tesla.com/support page about a hundred times, and I have filled out and sent a request for help there many times, but have not received a single reply from anyone at Tesla, and it seems impossible to speak to a live person on the phone at Tesla. Anyone who can help me with this?
 

FRC

Top-Contributor
Joined
Aug 3, 2018
Messages
1,529
Location
Athens, Ga
Tesla Owner
Model 3
Country
Country
#2
That is actually the only thing that Tesla did for me at both of my deliveries, and I don't recall how they did it. So, you can go to a service center and any delivery specialist can help you. Or, hang tight here and someone with a better memory than me will chime in to help. And...welcome to the forum.
 

Frully

Top-Contributor
Joined
Aug 30, 2018
Messages
1,042
Location
Calgary, AB. Canada
Tesla Owner
Model 3
Country
Country
#3
No love from the 800 number? I have found that 'roadside assistance' is a shortcut to a human who can transfer me to the correct department faster than the menus.

Edit: not to be abused of course...but given the circumstance it seems you have tried the correct channels.
 
Last edited:
Joined
Dec 9, 2019
Messages
8
Location
Beaverton, OR
Tesla Owner
Model S
Country
Country
#4
I hope you got this solved by now. Anyone else buying a used car with no plates or title yet can use the information on the temp tag, you know, the paper in the back window. That's how I was able to verify my ownership for this site and the Tesla app.