Question Need Help adding the used Model S I bought from a third party to my Tesla account

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Badger10

New Member
Joined
Oct 3, 2019
Messages
1
Location
Petaluma, CA
Country
Country
Tesla Owner
Model S
#1
I bought a used Model S about a month ago from a non-Tesla dealership. I established a Tesla online account. But I have had zero success figuring out how to add the car to my account. I have been to the tesla.com/support page about a hundred times, and I have filled out and sent a request for help there many times, but have not received a single reply from anyone at Tesla, and it seems impossible to speak to a live person on the phone at Tesla. Anyone who can help me with this?
 

FRC

Legendary Member
Joined
Aug 3, 2018
Messages
2,091
Location
Athens, Ga
Country
Country
Tesla Owner
Model 3
#2
That is actually the only thing that Tesla did for me at both of my deliveries, and I don't recall how they did it. So, you can go to a service center and any delivery specialist can help you. Or, hang tight here and someone with a better memory than me will chime in to help. And...welcome to the forum.
 

Frully

Top-Contributor
Joined
Aug 30, 2018
Messages
1,061
Location
Calgary, AB. Canada
Country
Country
Tesla Owner
Model 3
#3
No love from the 800 number? I have found that 'roadside assistance' is a shortcut to a human who can transfer me to the correct department faster than the menus.

Edit: not to be abused of course...but given the circumstance it seems you have tried the correct channels.
 
Last edited:
Joined
Dec 9, 2019
Messages
13
Location
Beaverton, OR
Country
Country
Tesla Owner
Model S
#4
I hope you got this solved by now. Anyone else buying a used car with no plates or title yet can use the information on the temp tag, you know, the paper in the back window. That's how I was able to verify my ownership for this site and the Tesla app.