Hello!
I want to share how my delivery went in Maine. I will try to keep the post short and I'll have pictures at the end!
First, a few words about my experience working with the ISA. It was pretty bad. My Nevada based ISA was hard to reach and short in emails all the time, to the point where they went MIA before delivery was scheduled. I wish there was a way to send this feedback to Tesla.
After I impatiently waited for a word on delivery for two weeks, I took the matter into my own hands and (as suggested on a reddit thread) I called my delivery/service center. Tesla doesn't have one in the state of Maine, so the closest is in Massachusetts.
The person in MA was extremely helpful and nice: they had the car, it was just awaiting green light from the ISA. In their absence, the MA center said they will arrange home delivery for me!
The delivery was a bit awkward and unlike anything others have experienced at a Tesla center. I live on a very busy two way street and my driveway is narrow, so the delivery truck had to stop half a block away from my house, in the middle of the street.
There was only one person - the driver of the truck - and it was a 3rd party contractor. The driver took the car out of the truck, drove it 30 feet in a nearby random parking lot and asked me to check the car.
The car was extremely dirty. And I don't just mean dust. It looked like it went through some rough rains and dirt. I mentioned this to the driver and he just said "yeah, I loaded it in the truck a few days ago and it was pouring rain". Quickly examining the exterior, as much as I could considering its lack of cleanliness, I found two small penny size dings on the back bumper. The driver took notice of them in the delivery app and wrote them down.
Unfortunately this was how far he was allowed/willing to say. He told me that he is only delivering the car, he doesn't know anything about it besides driving in and out of his truck, and that he can't answer any questions about the car.
After I signed the delivery papers (nothing stood out as problems at a quick inspection) he left and I had to drive the car home. Good thing I already had my registration ready!
Some random findings and things I want to point out...
And now, the fun part...Everything that others have said is true: car drives nice, acceleration is amazing, the technology inside it is cutting edge, and all this wait has been worth it!
I uploaded some pictures and a short video here if you want to see how the delivery and first trip went!
https://honey-bunny.box.com/v/topsy
Happy to answer any questions!
(edit: added another random finding)
I want to share how my delivery went in Maine. I will try to keep the post short and I'll have pictures at the end!
First, a few words about my experience working with the ISA. It was pretty bad. My Nevada based ISA was hard to reach and short in emails all the time, to the point where they went MIA before delivery was scheduled. I wish there was a way to send this feedback to Tesla.
After I impatiently waited for a word on delivery for two weeks, I took the matter into my own hands and (as suggested on a reddit thread) I called my delivery/service center. Tesla doesn't have one in the state of Maine, so the closest is in Massachusetts.
The person in MA was extremely helpful and nice: they had the car, it was just awaiting green light from the ISA. In their absence, the MA center said they will arrange home delivery for me!
The delivery was a bit awkward and unlike anything others have experienced at a Tesla center. I live on a very busy two way street and my driveway is narrow, so the delivery truck had to stop half a block away from my house, in the middle of the street.
There was only one person - the driver of the truck - and it was a 3rd party contractor. The driver took the car out of the truck, drove it 30 feet in a nearby random parking lot and asked me to check the car.
The car was extremely dirty. And I don't just mean dust. It looked like it went through some rough rains and dirt. I mentioned this to the driver and he just said "yeah, I loaded it in the truck a few days ago and it was pouring rain". Quickly examining the exterior, as much as I could considering its lack of cleanliness, I found two small penny size dings on the back bumper. The driver took notice of them in the delivery app and wrote them down.
Unfortunately this was how far he was allowed/willing to say. He told me that he is only delivering the car, he doesn't know anything about it besides driving in and out of his truck, and that he can't answer any questions about the car.
After I signed the delivery papers (nothing stood out as problems at a quick inspection) he left and I had to drive the car home. Good thing I already had my registration ready!
Some random findings and things I want to point out...
- Battery level was about 60% charged
- I have the default phone charging cables (one for Apple, one for Android). We're only iPhone users here, sadly. Also I had to figure out how to connect the cable by myself (it wasn't hard, there are instructions in the bag, just annoying)
- The car is still not linked to my Tesla account. I called support and they said it can take up to 72 hours.
- The delivery checklist from this forum was amazing. Thanks again for putting it up here!
And now, the fun part...Everything that others have said is true: car drives nice, acceleration is amazing, the technology inside it is cutting edge, and all this wait has been worth it!
I uploaded some pictures and a short video here if you want to see how the delivery and first trip went!
https://honey-bunny.box.com/v/topsy
Happy to answer any questions!
(edit: added another random finding)