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TheTony

It happened.
Joined
Jan 20, 2018
Messages
608
Location
Minneapolis Suburbs, MN
Country
Country
Tesla Owner
Model 3
Hello,

Did any of you see the channel 4 story last night about a gentleman who purchased and then suddenly discovered that 2 upgrades were added to the car at a cost of 9,000+?

I have some questions regarding the story.

For me there are several layers in my app to get to the updates and select them for purchase on my phone. Assuming it was a very scary glitch between the phone and the car which triggered the upgrades I have a questions about how he discovered he had upgraded the car. He stated that he received a phone call from his wife stating that the car suddenly changed lanes without notice. My wife would have freaked and the lane change would not have happened.

For the lane change to have happened someone had to go into navigation to turn the change without notification setting on. The car had to be navigating to a location and she had to have turned on nav on autopilot on. Considering if I understood it correctly the car did not have auto pilot or TACC without the upgrade. Why would you play with the Right hand stalk while driving to engage the system?

A question- when those features were added to the car FSD and power increase wouldn't you receive an update notification?

It seems to me there is more to the story.

If the gentleman in the story happens to read this and if no one turned the settings for navigation on and if your wife did not turn autopilot on PLEASE get your car to Tesla asap there is something wrong in your system and it needs to addressed

I saw that story teased a few days ago but didn't want to speculate until I saw the story. Having watched it this morning, I found it a little underwhelming.

To call it a glitch obscures that it was most likely an unintended and accidental purchase initiated by the customer (phone in pocket, unlocked, with the app open) as opposed to an internal software glitch on the company's side, or with the app. This is something which other owners have already reported when it happened to them. To that end, the gentleman featured in the story used an iPhone - there are features one can enable in that OS to add some safeguards for in-app purchases which would have prevented this. The story made no mention of these, which was unfortunate. At the end of the day, it's clear Tesla's aim was convenience, though they didn't anticipate accidental purchases, which they should have. They should offer some additional layer of confirmation on the app itself, but at least offering a straightforward refund process is a reasonable initial step.

It does seem like WCCO patted themselves on the back a little too hard suggesting it was their inquiry that changed this. Softening Tesla's stance on post purchase upgrade refunds happened nearly a month ago at this point (January 15th) when a few people escalated this issue and the company said it'd be addressed.

At a minimum, it should be a heads up to people to be aware of what they're linking their cards to, to enable device safeguards to prevent unintended purchases when they are, and to not by default allow large authorizations if they don't typically do them (or at least have notifications set). It would have been nice if the story was more accurate about the items noted above.
 
Last edited:

TheTony

It happened.
Joined
Jan 20, 2018
Messages
608
Location
Minneapolis Suburbs, MN
Country
Country
Tesla Owner
Model 3
So, apparently Alexandria SC is now online, though it's not yet showing up on the list. Nonetheless, early users are reporting impressive charge rates:

 
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Reactions: 2 people

TheTony

It happened.
Joined
Jan 20, 2018
Messages
608
Location
Minneapolis Suburbs, MN
Country
Country
Tesla Owner
Model 3
It looks like there has been another SC permitted in the metro, recently. This one's address indicates it's at the Ridgedale Target, which is part of Ridgehaven shopping center, if I 'm not mistaken.

It also appears the St. Louis Park SC has been completed and is currently waiting on Xcel to activate it.
 

TheTony

It happened.
Joined
Jan 20, 2018
Messages
608
Location
Minneapolis Suburbs, MN
Country
Country
Tesla Owner
Model 3
Fargo SC is now online. 4 of the 8 stalls were in service, as of yesterday, although charging speed are slow as of now.

It also looks like Bismarck is complete (though not open) and Jamestown not far behind.
 

TheTony

It happened.
Joined
Jan 20, 2018
Messages
608
Location
Minneapolis Suburbs, MN
Country
Country
Tesla Owner
Model 3
Nice. Hope things are going well for you.
Thanks! And you as well!

Sorry I didn't respond sooner - didn't get a notification and only check this thread occasionally due to less updates as of late.

Still have my 3 and still loving it. Thinking of maybe installing a hitch next year, but really no major items of concern or issues to note about mine in the two plus years I've owned it. Will have to take it in for my first service appointment (recently got a seat restraint fault) but I anticipate that's nothing too significant.
 

Tesla blue Y

Well-known member
Joined
Feb 12, 2018
Messages
306
Location
Roseville
Country
Country
Tesla Owner
Model 3
Thanks! And you as well!

Sorry I didn't respond sooner - didn't get a notification and only check this thread occasionally due to less updates as of late.

Still have my 3 and still loving it. Thinking of maybe installing a hitch next year, but really no major items of concern or issues to note about mine in the two plus years I've owned it. Will have to take it in for my first service appointment (recently got a seat restraint fault) but I anticipate that's nothing too significant.
still in love with Blucinda. It is great on long trips. Since I recently retired (company was folded then corona homecare seemed like not a good choice) we have been going back and forth to Michigan with it and I am not exhausted after the trip like I was in our RAV4.

stay well and safe
 

Tesla blue Y

Well-known member
Joined
Feb 12, 2018
Messages
306
Location
Roseville
Country
Country
Tesla Owner
Model 3
Hello,

I am selling my much loved Model 3 so that I can move into a Y in the future. I have an offer on the car I will accept. Here is my problem. I have 2 sets of tires and wheels. The Aeros which came on the car with Michelin MXM’s on them which have approximately 5,000 miles and a set with Michelin X ice which also gave approximately 5,000 miles on them. I am thinking $500 for a set.
Any thoughts or takers?

BD074703-5C67-4201-840E-90385137F640.jpeg
E97C4B9E-9544-4BF2-AECB-CA0A171525EB.jpeg
 

M3OC Rules

Top-Contributor
TOO Supporting Member
Joined
Nov 17, 2016
Messages
974
Location
Minneapolis, MN
Country
Country
Tesla Owner
Model 3
New Supercharger going in at Black Bear Casino!


Carlton, MN
Status: Permit - 1 days
1785 MN-210
Elevation1,142 ft
GPS46.664887, -92.480035
Hours24/7
Stalls8
Power250 kW