I put my 1k deposit and my $2500 order in. What if I don't upload drivers license?

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#1
So I put my 2500 order in.....What if I don't upload my drivers license, is my order still and and be built?

I just don't trust Tesla's web site. Seems primitive and security lacking. Plus, who knows about their privacy and how they store this info.


Anyone know? Can I do it later at the store?

Also, I can apply this 2500 to my vehicle when I purchase it I assume?
 

JWardell

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#2
I'm pretty sure the web site is MUCH more secure than the dozens of supermarket cashiers, bartenders, and bouncers you regularly hand over your license too. Besides Equifax already went ahead and leaked our SSN and license numbers for all of us!
 

SoFlaModel3

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#3
If I recall correctly you're uploading that information over SSL, right? I don't see any reason not to trust it. If you don't, you have to imagine on site they're going to scan and upload everything anyway.

As for the $2,500 yes it's applied as a down payment as is the initial $1,000 reservation fee as well.
 

@gravityrydr

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#4
So I put my 2500 order in.....What if I don't upload my drivers license, is my order still and and be built?

I just don't trust Tesla's web site. Seems primitive and security lacking. Plus, who knows about their privacy and how they store this info.


Anyone know? Can I do it later at the store?

Also, I can apply this 2500 to my vehicle when I purchase it I assume?
Tesla will eventually ask for proof of insurance and driver's license before delivery. You can go to the store and give them the information there. I went a few days before my delivery and signed my papers and gave them updated insurance info. As to the $2500 that is a down payment so it is subtracted from the total owed on the car.

Read Tesla's Privacy and Legal page for you concerns on data security.
https://www.tesla.com/about/legal

Do you have experience in internet and software security ? Is there something specific you about the website you have a problem with? Personally it seems like Tesla takes data security very seriously.
 
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JeffC

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#5
The $2500 is NOT a down payment. It's functionally a construction bond. If you cancel the order or default on the contract, you do not get the $2500 back. It's non-refundable after you've placed the order.

The $1000 reservation is refundable (but only before you order?).

When the car is delivered to you, the $2500 order payment and $1000 reservation are credited to the price of the car.


All of this is explained in the order agreement linked from the payment page.

Strongly recommend anyone read any contract they sign. If not, caveat emptor. Tesla's contracts are refreshingly simple; probably as simple as they could possibly be.


And to answer the original question, all the details (insurance, payment, license, etc.) are needed upon delivery, but possibly not before.
 

SoFlaModel3

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#6
The $2500 is NOT a down payment. It's functionally a construction bond. If you cancel the order or default on the contract, you do not get the $2500 back. It's non-refundable after you've placed the order.

The $1000 reservation is refundable (but only before you order?).

When the car is delivered to you, the $2500 order payment and $1000 reservation are credited to the price of the car.


All of this is explained in the order agreement linked from the payment page.

Strongly recommend anyone read any contract they sign. If not, caveat emptor. Tesla's contracts are refreshingly simple; probably as simple as they could possibly be.


And to answer the original question, all the details (insurance, payment, license, etc.) are needed upon delivery, but possibly not before.
Right — now technically speaking if you move forward with the purchase and do not cancel you can effectively call the $3,500 a down payment.

It’s no different than a deposit on a home that’s held in escrow until your deal completes. Upon completing the transaction it effectively becomes part of (or potentially the entire) down payment.
 
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#7
Thanks for the replies guys... I wanted to know if I'll be bumped off since I haven't uploaded my drivers license online, but I have paid the $2500....I guess I'll go into the store. Yes, I know they use SSL, but I find Tesla not very good when it comes to their online capabilities and how they probably store the data. Why? Because if you use IE browser for example, I noticed you can't click the upload button. Also, they never emailed me my invite. I just happened to go online and see it. And, when we placed the $1000 deposit. The email they sent seemed pretty primitive and not very professional for a large company. I guess I expected more. That's why I'm guessing, the way they store a lot of their data isn't secure. I've been in the IT web business for over 15 years. I can kinda tell these things. I also know they use Akamai WAF :)
 

JeffC

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#8
Right — now technically speaking if you move forward with the purchase and do not cancel you can effectively call the $3,500 a down payment.

It’s no different than a deposit on a home that’s held in escrow until your deal completes. Upon completing the transaction it effectively becomes part of (or potentially the entire) down payment.
Functionally it's like a down payment in that it gets credited to the purchase price, but legally it's not a down payment since it's forfeited if you don't take delivery.
 

JeffC

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#9
Thanks for the replies guys... I wanted to know if I'll be bumped off since I haven't uploaded my drivers license online, but I have paid the $2500....I guess I'll go into the store. Yes, I know they use SSL, but I find Tesla not very good when it comes to their online capabilities and how they probably store the data. Why? Because if you use IE browser for example, I noticed you can't click the upload button. Also, they never emailed me my invite. I just happened to go online and see it. And, when we placed the $1000 deposit. The email they sent seemed pretty primitive and not very professional for a large company. I guess I expected more. That's why I'm guessing, the way they store a lot of their data isn't secure. I've been in the IT web business for over 15 years. I can kinda tell these things. I also know they use Akamai WAF :)
My sales guy ("Customer Experience Specialist") said: "Please complete the required steps in your MyTesla account before the day of your delivery." To me that implies they're not needed until later.
 

SoFlaModel3

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#10
Thanks for the replies guys... I wanted to know if I'll be bumped off since I haven't uploaded my drivers license online, but I have paid the $2500....I guess I'll go into the store. Yes, I know they use SSL, but I find Tesla not very good when it comes to their online capabilities and how they probably store the data. Why? Because if you use IE browser for example, I noticed you can't click the upload button. Also, they never emailed me my invite. I just happened to go online and see it. And, when we placed the $1000 deposit. The email they sent seemed pretty primitive and not very professional for a large company. I guess I expected more. That's why I'm guessing, the way they store a lot of their data isn't secure. I've been in the IT web business for over 15 years. I can kinda tell these things. I also know they use Akamai WAF :)
IE now accounts for 10% of web traffic these days and it has a hard time keeping up with the latest web tech. Chrome and Safari have really pulled away in the browser race.

I wouldn’t worry too much that their site struggled in IE nor would I equate the quality of their email with their data security either.

Just my $0.02
 

slacker775

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#11
Thanks for the replies guys... I wanted to know if I'll be bumped off since I haven't uploaded my drivers license online, but I have paid the $2500....I guess I'll go into the store. Yes, I know they use SSL, but I find Tesla not very good when it comes to their online capabilities and how they probably store the data. Why? Because if you use IE browser for example, I noticed you can't click the upload button. Also, they never emailed me my invite. I just happened to go online and see it. And, when we placed the $1000 deposit. The email they sent seemed pretty primitive and not very professional for a large company. I guess I expected more. That's why I'm guessing, the way they store a lot of their data isn't secure. I've been in the IT web business for over 15 years. I can kinda tell these things. I also know they use Akamai WAF :)
15 years ago, devs had to make sure stuff worked with IE. Nowadays, nobody cares about IE, nor should anyone ever use IE for anything important. I guess you can use Edge, but why would you?

IE support is not a correlation to security. Well, perhaps it is. If it doesn’t work with IE, perhaps it’s more secure. As someone with over 25 years of IT security experience, you really can’t glean one iota of insight into how well Tesla is securing your data via the account portal. Sure they use SSL, but everything does these days, otherwise every browser will bark. That just secures the transmission. What about when they have it sitting in their databases in their - or somebody else’s - data center? You have no real way of knowing. And as has already been mentioned, somebody else has already leaked all of your data, so don’t get too worked up about it. Not to say you shouldn’t secure it as much as you can, but name, address and SSN are all over the place from the myriad of breaches.
 

Dl6684

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#15
I can’t say anything to this thread other than it made my laugh...

You don’t trust Tesla’s website but you trust a space ship (the car) that has a camera on you while you’re driving?
 

Dl6684

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#17
That's a logical fallacy of false equivalence. That isn't related to the original issue.
Clearly you can not get a joke.

There is no original “issue”. Not wanting to upload your license because of security concerns, but you used your credit card to make the deposits?
 

garsh

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#18
Clearly you can not get a joke.
You're belittling another member's concerns. I don't see much humor in that. Please refrain.

If you want to explain why it shouldn't be a concern, that would be fine.