Google services Login issues (YouTube app and Browser)

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@gravityrydr

Top-Contributor
Joined
Apr 12, 2016
Messages
403
Location
Illinois
Tesla Owner
Model 3
Country
Country
#1
I've been using Google services (Search, Gmail, and Messages for Web since the browser became available on the Model 3 with no real issues. I just changed my Google password after using the same one for far too long and when I tried to login with the new password I got an error message saying the browser is not allowed due to security. (Sorry for the crappy picture) After trying both the Browser and the Youtube app with the same result. After testing if maybe it was two-factor authentification, It was not. I tried logging into a non-Google website (such as https://teslaownersonline.com/ ) using the use Google credentials option. It does not need to be a successful login. After that, I went to the YouTube app and the login process worked normally.

google-error-jpeg.31192
 

sduck

Well-known member
Joined
Nov 22, 2017
Messages
284
Location
Nashville TN
Country
Country
#2
Yes, according to what a tesla rep told someone on a different forum there is some issue with the security certificate in some cars, preventing direct login to the youtube app. It was supposed to be fixed with the latest upgrade almost everyone got, but apparently wasn't.

By the way it's good to remind people that once you're logged into your youtube/google account, anyone in the car has access to all your google stuff, like gmail, saved docs, etc. So it's good practice to sign out whenever you're not going to be in complete control of your car. Or if you're forgetful like me, just don't leave it signed in at all.
 

DrDrew3

New Member
Joined
Jul 26, 2019
Messages
2
Location
Florida
Tesla Owner
Model 3
Country
Country
#4
Anybody else unable to login to their YouTube account in Tesla theater? Google credentials give “Insecure Browser” error message.

Any known fix out there?
 

DrDrew3

New Member
Joined
Jul 26, 2019
Messages
2
Location
Florida
Tesla Owner
Model 3
Country
Country
#5
I was getting the same error message when I tried to login to my YouTube or Google account.

Here‘s how I fixed it step by step. Very easy to follow along in this video:

 
Joined
Oct 1, 2019
Messages
2
Location
Calgary
Tesla Owner
No
Country
Country
#6
A work around is fine but it does not force Tesla to fix the issue. I have had several issues post HW3 - mostly my settings are gone (bluetooth, wifi, beachbuggy, profile default, autoclose windows etc). I've fixed most but my Google login to YT fails. I've put in a service call after calling into my local service centre & speaking with somebody there w/o success.