Firmware Update not coming up again

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  • It's OK to discuss software issues here but please report bugs to Tesla directly at servicehelpna@teslamotors.com if you want things fixed.
Joined
Jun 23, 2017
Messages
44
Location
FL
Country
Country
#1
So I got my first notification for a firmware update when driving, hooray! I closed out of the window since I was driving, thinking that I could come back to it when parked.

I connect to wifi and try to go to the software menu and T logo to start the update, but nothing's there!

What gives? Will I have to randomly wait until the popup comes back and just hope I'm on wifi and parked, or keep the window and not use the map/screen? Or am I missing something :frowning::frowning:

The tesla site mentions that I could do it through my app, and had the notifications for it turned on, but must have exited out too quick or something
 

MelindaV

☰ > 3
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Joined
Apr 2, 2016
Messages
9,840
Location
Vancouver, WA
Tesla Owner
Model 3
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Country
#2
So I got my first notification for a firmware update when driving, hooray! I closed out of the window since I was driving, thinking that I could come back to it when parked.

I connect to wifi and try to go to the software menu and T logo to start the update, but nothing's there!

What gives? Will I have to randomly wait until the popup comes back and just hope I'm on wifi and parked, or keep the window and not use the map/screen? Or am I missing something :frowning::frowning:

The tesla site mentions that I could do it through my app, and had the notifications for it turned on, but must have exited out too quick or something
do you have the yellow alarm clock at the top of the screen? if not, and nothing is showing under the software tab, ask your service center to resend the update.