(Experience) Adding Full Self Driving after delivery

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#1
So still debating whether I wanted to add FSD so I thought I’d give Tesla a call and see what the process was.

TLDR: Process to add FSD driving for model 3 seems to have not been trained to employees and was a complete clusterF.

First I called my local service center and they I no idea what I was talking about. She kept calling it cruise control and told me that I already had it. And then she put me on hold to ask her colleagues, and she came back to tell me that FSD doesn’t exist yet due to Federal regulations, so its not a feature I can add to my Tesla yet. Probably a new employee so I just politely ended the phone call.

Next call was to my ISA who redirected me to the main tesla hotline. Main Tesla hotline told me I should be able to do it directly in my tesla account, but they logged into my account and saw my account didnt have that option. ( Not sure if its my account specifically or all model 3’s in general, so if anyone has it in their account, lemme know!) So they redirected my phone call to the roadside assistance to call Account services. I told them that I wanted to add FSD but before I had a chance to explain the situation, they immediately redirected my call to the main Tesla helpline.

Decided to call roadside assistance back and choose option 1 (services help - super charging, auto pilot etc). Asked the guy about how to ask FSD, he put me on hold cause he didn’t know how. Came back and told me I already had it. Thinking I had somehow mistakenly gotten FSD for free, I asked him why it wasn’t showing up under my options. Turns out he meant I already had EAP.

Once we cleared that misunderstanding up, he had to put me on hold again to ask someone about it. Came back and told me that I need to call my local service center and they can add it and take payment. So here I am, almost 4 hrs later, full circle back at step 1....
Also asked him how much it would cost to add. (I know its 4000 but just wanted to see if they could waive the 1000 upcharge since I just took delivery). As he was looking through the system, he said he couldn’t find it anywhere in the Tesla database.

So at this point I do have a service center visit scheduled, for other minor issues, but no idea what to expect in regards to FSD.


Anyone else have a successful experience adding FSD after delivery?
 
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#2
So still debating whether I wanted to add FSD so I thought I’d give Tesla a call and see what the process was.

TLDR: Process to add FSD driving for model 3 seems to have not been trained to employees and was a complete clusterF.

First I called my local service center and they I no idea what I was talking about. She kept calling it cruise control and told me that I already had it. And then she put me on hold to ask her colleagues, and she came back to tell me that FSD doesn’t exist yet due to Federal regulations, so its not a feature I can add to my Tesla yet. Probably a new employee so I just politely ended the phone call.

Next call was to my ISA who redirected me to the main tesla hotline. Main Tesla hotline told me I should be able to do it directly in my tesla account, but they logged into my account and saw my account didnt have that option. ( Not sure if its my account specifically or all model 3’s in general, so if anyone has it in their account, lemme know!) So they redirected my phone call to the roadside assistance to call Account services. I told them that I wanted to add FSD but before I had a chance to explain the situation, they immediately redirected my call to the main Tesla helpline.

Decided to call roadside assistance back and choose option 1 (services help - super charging, auto pilot etc). Asked the guy about how to ask FSD, he put me on hold cause he didn’t know how. Came back and told me I already had it. Thinking I had somehow mistakenly gotten FSD for free, I asked him why it wasn’t showing up under my options. Turns out he meant I already had EAP.

Once we cleared that misunderstanding up, he had to put me on hold again to ask someone about it. Came back and told me that I need to call my local service center and they can add it and take payment. So here I am, almost 4 hrs later, full circle back at step 1....
Also asked him how much it would cost to add. (I know its 4000 but just wanted to see if they could waive the 1000 upcharge since I just took delivery). As he was looking through the system, he said he couldn’t find it anywhere in the Tesla database.

So at this point I do have a service center visit scheduled, for other minor issues, but no idea what to expect in regards to FSD.


Anyone else have a successful experience adding FSD after delivery?
 

Defjukie

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#3
I'm curious about this too, since I'm considering adding EAP to my car before/during/right after delivery. Hoping to be able to skip the $1000 upcharge.
 

Spiffywerks

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#4
I feel, until FSD is actually available, they should not be charging an additional $1,000 to add it. Charging an additional fee for a service that isn't even usable yet is a rip off.
 

BigBri

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#6
Isn't the general idea that FSD is much cheaper today then it will be? If FSD was available tomorrow I'd imagine they'd charge the 5k for it just like EAP.
 

SoFlaModel3

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#7
Isn't the general idea that FSD is much cheaper today then it will be? If FSD was available tomorrow I'd imagine they'd charge the 5k for it just like EAP.
$3,000 with the car or $4,000 after to upgrade. The $3,000 angle obviously also affords the ability to include it with financing.
 
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#8
The reason I want to add it now is because I think that when they do release FSD, it will cost more than 4000 dollars. Not sure if itll be a combination of hardware or software upgrades, but I do believe the price is only going to go up from here.
 

PTC Gator

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#9
Yeah, I still wouldn't do it. You passed up the easy 1k and want to drop 4k on something that might work in the next 2 years and might be extra. That really doesn't sound like a rational financial decision process.
 

zosoisnotaword

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#10
Aside from the good financial points mentioned above...is anyone actually going to trust FSD enough to use it? I didn't trust EAP enough to make that purchase, but FSD will be in its own galaxy of untrustworthiness in my mind. Are you really going to let your $60k car attempt to drive itself? Are you willing to watch from the back seat?

I'm sure when FSD initially rolls out it will be flawless on the interstate, but there are far too many variables to driving a vehicle in other places, and programming can only account for so many of them.

I don't doubt that one day FSD will be completely viable, but I don't think Tesla is anywhere close to putting that kind of AI into their cars yet.

Disclaimer: My opinion is just based on what I've read and seen; I have no knowledge of autopilot's level of programming.
 

BigBri

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#11
Aside from the good financial points mentioned above...is anyone actually going to trust FSD enough to use it? I didn't trust EAP enough to make that purchase, but FSD will be in its own galaxy of untrustworthiness in my mind. Are you really going to let your $60k car attempt to drive itself? Are you willing to watch from the back seat?

I'm sure when FSD initially rolls out it will be flawless on the interstate, but there are far too many variables to driving a vehicle in other places, and programming can only account for so many of them.

I don't doubt that one day FSD will be completely viable, but I don't think Tesla is anywhere close to putting that kind of AI into their cars yet.

Disclaimer: My opinion is just based on what I've read and seen; I have no knowledge of autopilot's level of programming.

Based on the claims they've made with Autopilot I don't think I'll trust them anytime soon. They're angling to be a market leader which is great but I don't want to be the guy to be buying it day1. Look at the AP site, it can't do half of that stuff but you wouldn't know that by reading the site. Even with the claim that AP is 40% safer. I do trust it would react to most situations way quicker then I would but it'd also be more prone to drive completely off the road then I am.
 

SoFlaModel3

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#12
Aside from the good financial points mentioned above...is anyone actually going to trust FSD enough to use it? I didn't trust EAP enough to make that purchase, but FSD will be in its own galaxy of untrustworthiness in my mind. Are you really going to let your $60k car attempt to drive itself? Are you willing to watch from the back seat?

I'm sure when FSD initially rolls out it will be flawless on the interstate, but there are far too many variables to driving a vehicle in other places, and programming can only account for so many of them.

I don't doubt that one day FSD will be completely viable, but I don't think Tesla is anywhere close to putting that kind of AI into their cars yet.

Disclaimer: My opinion is just based on what I've read and seen; I have no knowledge of autopilot's level of programming.
It’s not that I don’t trust “them” it’s that I don’t trust any of it. In other words, what happens when the car comes up to a stop sign that’s partially blocked by a tree and blows through an intersection? I think it’s more than hardware and likely even more than software before FSD is real and thus anticipate I will be driving another new car before that day comes. What about construction zones and difficult to judge merging situations? What about a gate arm that the car may have a hard time seeing?

I love autopilot and won’t say a bad thing about it though.
 

PTC Gator

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#13
Until the cars are equipped with transponders and a robust TCAS-like (Traffic Collision Avoidance System for commercial aircraft) method, I will be very leery of the FSD. My guess is, if I'm not sold on it, the general public and legislature will be even more skeptical.

I am not a financial adviser, but if I had 4k burning a hole in my pocket and wanted the FSD down the line and felt very confident in the tech coming to market in the near future, I might put 2k into TSLA and the other 2k into NVDA or something similar. If it all comes to pass the way you expect, then I should see enough gains to convert that stock into FSD for my car. If it doesn't, then I can sell and recover a good portion of the original 4k.

That's just me, please don't look at this as advice.
 

zosoisnotaword

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#14
It’s not that I don’t trust “them” it’s that I don’t trust any of it. In other words, what happens when the car comes up to a stop sign that’s partially blocked by a tree and blows through an intersection? I think it’s more than hardware and likely even more than software before FSD is real and thus anticipate I will be driving another new car before that day comes. What about construction zones and difficult to judge merging situations? What about a gate arm that the car may have a hard time seeing?

I love autopilot and won’t say a bad thing about it though.
Exactly. I think we are on the same page. I would probably use autopilot on long distance highway trips, but I'd still be nervous about it and would not use it enough to justify the cost for me. I enjoy driving my 35 minute daily commute unassisted.
 
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#15
I placed my order for AWD Model 3 the end of May. With the announcement of FSD features coming in August version 9 of software, and the recent post delivery price increase (from 4000 to 5000) I'm thinking I want to add FSD but I am afraid to "Edit Design" because I don't want my order to be delayed and I don't want to pay 1500 instead of 1000 for the white. I already added autopilot. I assume I can add FSD for the 3K at delivery or just prior to delivery as it is just software. Correct?
 

Frank99

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#16
I think you should call Tesla. Adding at delivery probably isn't going to work because all the paperwork is filled out. You might be able to add it when your delivery specialist contacts you, but even that might be too late.
 

Phillip

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#18
So still debating whether I wanted to add FSD so I thought I’d give Tesla a call and see what the process was.

TLDR: Process to add FSD driving for model 3 seems to have not been trained to employees and was a complete clusterF.

First I called my local service center and they I no idea what I was talking about. She kept calling it cruise control and told me that I already had it. And then she put me on hold to ask her colleagues, and she came back to tell me that FSD doesn’t exist yet due to Federal regulations, so its not a feature I can add to my Tesla yet. Probably a new employee so I just politely ended the phone call.

Next call was to my ISA who redirected me to the main tesla hotline. Main Tesla hotline told me I should be able to do it directly in my tesla account, but they logged into my account and saw my account didnt have that option. ( Not sure if its my account specifically or all model 3’s in general, so if anyone has it in their account, lemme know!) So they redirected my phone call to the roadside assistance to call Account services. I told them that I wanted to add FSD but before I had a chance to explain the situation, they immediately redirected my call to the main Tesla helpline.

Decided to call roadside assistance back and choose option 1 (services help - super charging, auto pilot etc). Asked the guy about how to ask FSD, he put me on hold cause he didn’t know how. Came back and told me I already had it. Thinking I had somehow mistakenly gotten FSD for free, I asked him why it wasn’t showing up under my options. Turns out he meant I already had EAP.

Once we cleared that misunderstanding up, he had to put me on hold again to ask someone about it. Came back and told me that I need to call my local service center and they can add it and take payment. So here I am, almost 4 hrs later, full circle back at step 1....
Also asked him how much it would cost to add. (I know its 4000 but just wanted to see if they could waive the 1000 upcharge since I just took delivery). As he was looking through the system, he said he couldn’t find it anywhere in the Tesla database.

So at this point I do have a service center visit scheduled, for other minor issues, but no idea what to expect in regards to FSD.


Anyone else have a successful experience adding FSD after delivery?
I just checked my Tesla online account and did see the option to purchase FSD. I took delivery of my model 3 about 3 weeks ago. When you sign into your account, go to the Main Vehicle page and at the bottom left-hand there is a link that says "Shop" and "Autopilot Upgrades". Clicking that takes you to a page to select that you want to purchase it. I would assume from there you would make the payment and then when FSD is available to everyone you would get a notification for the upgrade, like other over-the-air updates.
 

Long Ranger

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#20
I just checked my Tesla online account and did see the option to purchase FSD. I took delivery of my model 3 about 3 weeks ago. When you sign into your account, go to the Main Vehicle page and at the bottom left-hand there is a link that says "Shop" and "Autopilot Upgrades". Clicking that takes you to a page to select that you want to purchase it. I would assume from there you would make the payment and then when FSD is available to everyone you would get a notification for the upgrade, like other over-the-air updates.
And what price does it show you? The original $4k upgrade price or the $5k price that is now shown for new orders?