Errant Battery Temp Warning (Snowflake)?

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96s46p

Well-known member
Joined
Jul 5, 2018
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255
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Earth
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#1
When the screen powers on, snowflake icon is present and battery reports reduced range. After a few seconds, it goes away and range estimate goes up to normal.

Have you seen it? Is it normal?
 

Love

Tesla Quad Cities
TOO Supporting Member
Joined
Sep 12, 2017
Messages
2,146
Location
Iowa
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Tesla Owner
Model 3
#2
When the screen powers on, snowflake icon is present and battery reports reduced range. After a few seconds, it goes away and range estimate goes up to normal.

Have you seen it? Is it normal?
Saw this once recently, accompanied by a “power reduced” message. I did the double scroll wheel reset and haven’t seen it again. That was June 23rd so I’d say “success” is accurate. I recommend trying it and seeing, and noting if you get it again and how many times in case you need to call Tesla.
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Joined
Jul 4, 2018
Messages
22
Location
Sacramento
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Tesla Owner
Model 3
#3
2 week old Model 3. Twice now when I got into the car a blue snowflake shows up where the battery indicator / mileage indicator readout is located. EV miles go away and then snowflake disappears and miles come back. Warm outside both times. 80 degrees. I made a bug report and reported to Tesla. Have a service visit this week and will bring it up. 2018.21.9 firmware
 

Sumiguchi

Active member
Joined
Jun 3, 2018
Messages
59
Location
Edmonton
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Tesla Owner
Model 3
#6


I reported an issue that my screen was sometimes going into a deep sleep and they recommend a 2 step fix which seems to have done the trick. I mention this because I suspect it will be the first 2 steps in many troubleshooting situations.
  1. Reset the screen by hold both buttons on the steering wheel in. They asked me to hold the buttons and push the brake until the screen came back on.
  2. Remove your foot from the brake and choose Power off from the service menu. Wait 2 minutes and then hit the brakes to wake the car up.
Harmless to give it a try :) and is the age old solution to any software problem.