Defects Identified After Delivery

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roarkrd

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Aug 17, 2018
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Missouri
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Country
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#1
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Has anyone had luck with getting defects identified after delivery repaired under warranty? I noticed that one of my side markers/cameras is dented slightly in 3 spots. There are no scrapes/scuffs, so it's unlikely to have been from a door or rock. I also noticed a couple small spots on the hood while waxing; one fish eye and another spot that looks like something was in the way during paint/clear coat leaving a small pin sized divot. The picture makes it look like a rock chip, but in person you can see that the paint and clear coat are concave in that spot.
 
Last edited:

SoFlaModel3

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Florida
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#2
I presented paint issues ~2 months after delivery and they took care of them no questions asked and even spotted and repaired other areas that most likely were my fault.
 

roarkrd

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Joined
Aug 17, 2018
Messages
36
Location
Missouri
Country
Country
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#3
The mobile service team went ahead and replaced the side marker while they were out today! The paint defects I’ll have to show to the service center the next time I’m near one, but I’m less concerned about those because they’re so minor. I’m really amazed at the mobile service team’s ability to quickly source a new side marker with only 36 hours notice. They were even willing to overnight one to my address from another service center if they didn’t have one available.