Question Can't see location of car in app. Car on transport truck.

TesFanMitch

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A Model 3 is on a car carrier traveling cross country. Key card is inside car which is in Valet mode. Why can't we see car's current location? App Location shows where car was loaded onto the truck.
 

JWardell

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Agreed, it doesn't normally update location. But I wonder if you hit "start" in the app which is the equivalent of remotely allowing drive, might re-activate it. Then again I worry that might disengage the parking brake on a moving truck...so might be a bad idea.
 
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Klaus-rf

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Agreed, it doesn't normally update location. But I wonder if you hit "start" in the app which is the equivalent of remotely allowing drive, might re-activate it. Then again I worry that might disengage the parking brake on a moving truck...so might be a bad idea.
It better be strapped down on the transport.
 

Ed Woodrick

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The car carrier possibly disabled the sending of the information.
The car may be inside a truck that blocks the cellular signal.
The carrier may have disconnected the battery.
 

JWardell

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I realize parking brake isn't disengaged till shifted into drive, after startup. So Start should be OK. question is if it updates location after Start, or only after Drive. Worth the try.
 
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