Callers can't hear me when I walk up to car

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Drhalo

Active Member
Joined
Jul 11, 2018
Messages
99
Location
USA
Tesla Owner
Model 3
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Country
#1
I am noticing if I am on a call on my iPhone 10, and I walk to the car and the bluetooth picks up, callers cannot hear me at all. I can still hear the callers. Muting/unmuting doesn’t help, going from bluetooth to speaker to bluetooth again doesn’t help. Only if I hang up and re-initiate the call does it work again.
Anyone else having this problem?
 

Ed Post

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Sep 18, 2018
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Denver, CO
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#2
I trust you get into the car too? The microphone is fairly directional, probably won't work too well unless you're sitting in the driver's seat. Just a guess, I haven't done the experiment.
 
Joined
Oct 1, 2018
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22
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Georgia
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#3
I am experiencing the same problem, but only recently. I have to check and see if there has been a small update pushed to my vehicle since receiving 42.2 that didn't require confirmation.
 

Drhalo

Active Member
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Jul 11, 2018
Messages
99
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USA
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Model 3
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Country
#4
I trust you get into the car too? The microphone is fairly directional, probably won't work too well unless you're sitting in the driver's seat. Just a guess, I haven't done the experiment.
Yes definitely getting in the car.
 

iKent

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Mar 13, 2018
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3
Location
AL
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#10
iPhone XS Max with the same issue. It does seem a bit intermittent though. Sometimes it will connect fine and I will be heard. Other times no matter what I do the only way to resolve it is to disconnect and reconnect the call.
 

Doug Joubert

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Jul 14, 2018
Messages
66
Location
New Orleans, LA
Tesla Owner
Model 3
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#11
I have had issues with the microphone not hearing me when I make calls, but especially when I ask for directions. I believe it's a mic issue (and an LTE issue).
 
Joined
May 30, 2018
Messages
8
Location
Los Angeles
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Model 3
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#12
Same issue on an iPhone XS with firmware 46.2. The call switches to bluetooth and I can hear the call through the speakers but they cannot hear me.
Muting and unmute does not do anything. Changing the phone audio to speaker and back to bluetooth also does not help.

My only workaround is to end the call and redial.