This is what I was told by a technician when I went to have my 12 volt battery replaced earlier today at a local service center. My back-up camera was in perfectly working condition before I had them take my car.
However upon receiving my car back I noticed that when accessing the camera through the app the screenview for the camera went completely black. I tried rebooting the car while at the service center to no avail. The technician labeled it as a firmware bug that may work itself out with the next update but if not, according to his engineering contact, it could take up to 3-6 months for it to be restored. I've never heard of something so crazy and for me this is a quite an inconvenience as I usually have my back-up camera on at all times and it makes it a lot easier for me to back in my tight garage space. Has anyone else experience a firmware bug related to their back-up camera?
However upon receiving my car back I noticed that when accessing the camera through the app the screenview for the camera went completely black. I tried rebooting the car while at the service center to no avail. The technician labeled it as a firmware bug that may work itself out with the next update but if not, according to his engineering contact, it could take up to 3-6 months for it to be restored. I've never heard of something so crazy and for me this is a quite an inconvenience as I usually have my back-up camera on at all times and it makes it a lot easier for me to back in my tight garage space. Has anyone else experience a firmware bug related to their back-up camera?