Anyone still stuck on 2018.32?

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#1
Hi all,

Is anyone still stuck on the 2018.32 8.1 release?

I suspect my car is just not being sent updates... When I traded in my M3 RWD nearly 6 weeks ago, that one was already on 2018.36, but I got the P3D with 2018.32, told the delivery specialist and was told that I would get an update shortly after the delivery took place...

It never happen, still stuck on the .32 release, and the car sleeps over night connected to the WiFi.

I don't know if it's not accepting updates, but it seems like something isn't right as it has not even receive the .36 release which is the stepping stone to v9, isn't it?

Anyone else in my situation?
 

garsh

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#2
That's old enough that I would suspect that it had a failed update at some point.
You'll probably need to visit the service center (or call them) and have them push an update.
 

M3OC Rules

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#4
If you look on Teslafi there are a few people still trickling in from 36.2. It lists <10% as not having v9 at this point but I wonder if they are removing people who let the trial lapse but still have an account which would mean its less than that. You can have an account for a year after the trial. You're definitely in the minority at this point.
 

NEO

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#5
I'm still on 36 but I don't have the car on wifi yet. Our new garage will be done early next week and it is much closer to my wifi than where my carport is. Im feeling a little left out at this point. Hopefully we all get updated soon
 

Long Ranger

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#6
I was on 32.7 until two days ago, and then it automatically downloaded 39.7.1 overnight over WiFi.
 
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#7
If you look on Teslafi there are a few people still trickling in from 36.2. It lists <10% as not having v9 at this point but I wonder if they are removing people who let the trial lapse but still have an account which would mean its less than that. You can have an account for a year after the trial. You're definitely in the minority at this point.
Never had a trial and still on 32.
 

Lupin

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#8
I took possession of my car, Model 3 AWD a week ago and am still at 2018.32.7

Feeling pretty far behind the curve right from the start. My car hasn't been hooked up to wifi yet, so I am going to try and do that this weekend.
 
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#9
well, it looks like I'm not the only one, but we are certainly a minority... Tesla Support just responded to my email, here is the response...

Thank you for reaching out to us here at the Executive Care Team. The firmware packages are not sent out to all vehicles simultaneously in order to avoid server overloads and other detrimental effects resulting from that practice. If a firmware update fails to download, it will be resent to your vehicle automatically. The best thing is to ensure a strong enough internet connection.

A large number of vehicles are currently on the same firmware version . If , however there has not been another firmware update after 3 weeks from now, please feel free to connect with your closest service point for support: https://www.tesla.com/findus
 
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#11
I'm also on 2018.32.7, and I also took delivery a week ago (10/19).

There's no wifi in my condo building's garage, but I did try parking the car by my service center and connecting to the wifi for an hour a few nights ago and it didn't help (wifi signal was just two bars, though).
 
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#12
I'm also on 2018.32.7, and I also took delivery a week ago (10/19).

There's no wifi in my condo building's garage, but I did try parking the car by my service center and connecting to the wifi for an hour a few nights ago and it didn't help (wifi signal was just two bars, though).
I’ve been connected to WiFi since I got my car 10/10 I don’t think WiFi is a requirement for updates.
 

Lupin

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#13
I connected to my wifi for the first time today and about 30-45 minutes later the car said it had an update. Not sure what version it will jump to, but connecting it to wifi definitely helped.
 

PA_Ray

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#18
Yesterday I received notice that I had an update waiting. I scheduled it for 1 a.m. Got up this morning. No update loaded, no error messages, and I cannot find anything indicating the update or its status. My car is on wifi albeit a weak signal. Where do I go to look for information on what happened to the update? Any ideas would be greatly appreciated.
 

PA_Ray

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#19
Yesterday I received notice that I had an update waiting. I scheduled it for 1 a.m. Got up this morning. No update loaded, no error messages, and I cannot find anything indicating the update or its status. My car is on wifi albeit a weak signal. Where do I go to look for information on what happened to the update? Any ideas would be greatly appreciated.

So, I dug around some more and found the clock that still has the timer set for 1 a.m. Nothing indicates that it tried. It looks like my car is dropping the weak wifi signal and going back to LTE. Could that be the reason it isn't updating?
 

garsh

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#20
Where do I go to look for information on what happened to the update?
If you have a pending update, there will be a yellow alarm-clock looking notification at the top. Just tap on that to install.