2 pedals

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GDN

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#3
I have seen this before and indeed I was, I had my foot laying at an angle and indeed was still on the gas pedal while I was pressing the brake. I've learned to reposition my foot some.
 

iChris93

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#4
This is a safety feature. Shuts off acceleration when both pedals are pressed.
 

Oyster Bait

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#7
I have this problem and am considering putting a thicker pad on the brake pedal to see if that helps.
 

Frully

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#8
Is anyone having an issue with a warning stating you are pressing 2 pedals upon braking?
I get it but I have to intentionally press both pedals with 2 separate feet. Sadly 'hot braking' the car doesn't make it chooch better off the line. I have size 11-wide shoes, so I should be hitting both more often but I don't.

Odds are it's a driver error. If you are absolutely sure you aren't pressing both pedals then you may need service.
 
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#9
Actually I think it would be nice if the car allowed both brakes and accelerator to be used at low speed. Less than 5 mph and only light throttle. It can be handy for backing and parking on a hill.
 

Ferdi

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#11
I have same issue. My car (1 yr old/20,000 miles) was in my garage for a month plugged in while on vacation and I updated firmware while gone. Called customer service. They confirmed they saw error in their log files and tried to resolve with several types of reboots. Returned but maybe slightly less frequently. My first mobile service call is 8/23. Will see.
 

iChris93

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#12
I have same issue. My car (1 yr old/20,000 miles) was in my garage for a month plugged in while on vacation and I updated firmware while gone. Called customer service. They confirmed they saw error in their log files and tried to resolve with several types of reboots. Returned but maybe slightly less frequently. My first mobile service call is 8/23. Will see.
Rodent possibly chew through a wire somewhere?
 

Ferdi

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#13
I updated to 2019-28.3.1 and that appears to fix my problem! There is no mention in the release notes that says it fixes the issue. So, I tried to call service center to see if I should cancel appointment. Left a message to call back......no response.