service center

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  1. Brokedoc

    Tesla Service Center Repair Experience(s)

    I was at my local Tesla service center yesterday to have a few issues addressed and I wanted to share the experience to those that are not yet owners. I haven't yet used the Tesla Mobile repair service so perhaps @SoFlaModel3 can add to this thread since he had a recent Mobile service call. I...
  2. littlD

    Service Bulletins - Real or Imagined

    I'm wondering if we can help each other with highlighting any additional work that appears on a service write-up or service estimate that isn't something we asked for but was added free of charge, like this when all I wanted was a new set of tires: Concern: Replace Charge Port Pin Deadfronts...
  3. Bokonon

    New Tesla Location in Rhode Island?

    Looks like Tesla is making another push to open a showroom (and service center?) in Rhode Island, this time at a location across from the Warwick Mall. A licensing hearing is scheduled for October 9th. Per the Providence Journal:
  4. ymilord

    Strange Window Behavior - Driver side controls

    Strangely enough, after 933 miles, neither my wife or I have opened/used any of the windows in the car until today. From the driver side controls- if you attempt to open the front passenger side window from the front driver side controls- the passenger window and the rear left side passenger...
  5. Z

    Rattle from behind steering wheel

    My model 3 has a rattling noise coming from behind the steering wheel. It can be heard at lower speeds when driving on a slightly bumpy surface. Every morning I hear it driving out on the smaller streets and pulling into a parking lot. The rattling is drown out by wind noise when going at...
  6. Bokonon

    New Westwood (MA) Showroom; Dedham to Become Service Center

    TMC user ivolodin is reporting that a new Tesla showroom will be opening "shortly" in Westwood, MA, about 2 miles down Providence Highway from Tesla's current location in Dedham. The Dedham location will subsequently become a dedicated Service Center, and (my speculation) remain a Delivery...
  7. R

    Charge Port Door - Manual Open Broke

    Charge port door will not open when manually pressed. This is caused by a missing parallelogram shaped piece of metal on the lower right underside of the door detaching. This metal piece falls off with a simple touch and can be lost very easily. So far my Model 3 and my father's have both had...
  8. Rick59

    Need an Ottawa Service Center

    My Model X will not install updates due to a malfunctioning falcon wing door sensor. Ranger came to Ottawa from Montreal but couldn’t fix it. I had to drive to Montreal, drop it off and drive back with a loaner (90D Model S). Asked them to swap winter / summer wheels/tires. Today, they called to...
  9. mbrucem

    Tesla Support w/ Battery Issue

    If you have been following me on twitter (@mbrucem), you will know of my trip from Fremont to MN, and the issue that I had on the 3rd night in Council Bluffs, IA. Net: Tesla service has been great, but the towing partners might need an upgrade. My car is in service and I will likely have it...
  10. SinfoniaSam

    Owning a Tesla far away from a service center

    One of my only real concerns going into Model 3 ownership is maintenance. The closest Tesla service center to me is 3 hours across the boarder into Canada. If I want a service center in the states the closest is 4 hours away. Unfortunately because I live New York, Tesla is prevented from...